Puff Studio Gengar Statue H15cm Elf Series Figure Collection Tongue-Out Ver.
Return
Sales Returns
1. Item returns is valid since you get the item in 7 days, the item should has no damaged or modify, buyer will be responsible for the shipping fee, 12% Final value fees(when you won the item, I paid Final value fees to ), and return back the whole package with tags together.
2. We don\'t accept item returns without reasonable reasons(such as you don\'t like it, it is not your expected), so before offerding, please make sure the item is your needed, as we don\'t want to make dispute with buyer.Defective Replacement
15-day-warranty from the delivered date. Please send the photo of the item damage area via email, if it is not man-made damage or physical damage, we will replace a new one but no payment refund under warranty issue, the buyer need to take charge the returning cost. The return items should be included the original package and accessories.
response
After U giving me a positive response, U will get an automatic positive response from us. If you are not satisfied with us, you can contact us first, we will resolve any problems for you.
Contact Us
We live in china, we exist time difference, our working time is Beijing time: 08:00-18:00, I will reply you within 16 hours, Sometimes, I maybe away the office, so maybe respond you a little late.
Beijing time=PDT time+15 hours, =UTC time+8 hours, =BST time+7 hours
Thank you for your visit !
My goal is to make sure you are a happy customer and pleasant shopping with us.
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